- The goods received must be checked immediately by the recipient for completeness and accuracy. Complaints after 5 working days will no longer be accepted.
- Defective products will be returned in the original packaging along with a copy of the invoice.
- Returns must be postage paid and are at the customer’s expense. Drop-off at a branch: no costs
Construct Mall Patras will cover the costs in the following cases:
- If you receive a different product than ordered
- In the event of incorrect product information in the online shop
- Upon receipt of an item that was not ordered
- Upon receipt of an incomplete product
Returns are made to the following address: Construct Mall Patras, Webereistrasse 9, CH-5727, Oberkulm