REFUNDS AND RETURNS

  • The goods received must be checked immediately by the recipient for completeness and accuracy. Complaints after 5 working days will no longer be accepted.
  • Defective products will be returned in the original packaging along with a copy of the invoice.
  • Returns must be postage paid and are at the customer’s expense. Drop-off at a branch: no costs

Construct Mall Patras will cover the costs in the following cases:

  • If you receive a different product than ordered
  • In the event of incorrect product information in the online shop
  • Upon receipt of an item that was not ordered
  • Upon receipt of an incomplete product

Returns are made to the following address: Construct Mall Patras, Webereistrasse 9, CH-5727, Oberkulm

GUARANTEE AND WARRANTY

  • The goods received must be checked by the recipient immediately after delivery for completeness and accuracy.
  • Complaints after 5 working days will no longer be accepted.
  • Construct Mall Patras confirms and supports the warranty offered by the manufacturer to end customers.