REFUNDS AND RETURNS

  • The goods received must be checked immediately by the recipient for completeness and accuracy. Complaints after 5 working days will no longer be accepted.
  • Defective products will be returned in the original packaging along with a copy of the invoice.
  • Returns must be postage paid and are at the customer’s expense. Drop-off at a branch: no costs

Construct Mall Patras will cover the costs in the following cases:

  • If you receive a different product than ordered
  • In the event of incorrect product information in the online shop
  • Upon receipt of an item that was not ordered
  • Upon receipt of an incomplete product

Returns are made to the following address: Construct Mall Patras, Webereistrasse 9, CH-5727, Oberkulm

GUARANTEE AND WARRANTY

  • The goods received must be checked by the recipient immediately after delivery for completeness and accuracy.
  • Complaints after 5 working days will no longer be accepted.
  • Construct Mall Patras confirms and supports the warranty offered by the manufacturer to end customers.

PRICES

  • All prices are in Swiss francs (CHF).

SHIPMENT

  • Free collection from warehouse

In order to be able to collect the goods from the warehouse, please leave a message with the date and time at the following telephone number or email:

Telephone/Whats-up: +41766732713

Email: service@constructmall.ch

  • The packages are delivered by post.
  • For orders over 30 units, please send them by email or fill out our contact form. Delivery costs are calculated individually depending on the distance from our warehouse. Once we have received payment for the order and the shipping costs, our partner will organize delivery to the customer the next day.

GENERAL DELIVERY TERMS

  • Free collection from the warehouse. Orders outside the specified program can be picked up by prior appointment.”
  • The packages are delivered by post.
  • Pallet delivery is carried out by our partners. The delivery costs are calculated individually depending on the distance from our warehouse. As soon as we have received payment for the order and the shipping costs, our partner organizes delivery the next day.