REFUNDS AND RETURNS
- The recipient must immediately check the goods received for completeness and correctness. Construct Mall offers a 5-year warranty for all construction materials and supports the manufacturer’s warranty for non-construction goods”
- Defective products will be returned in the original packaging along with a copy of the invoice.
- Returns must be franked and are at the customer’s expense. Drop off at a branch: no costs
Construct Mall Patras will cover the costs in the following cases:
- If you receive a product other than that ordered
- In case of incorrect product information in the online shop
- After receiving an item that was not ordered
- If you receive an incomplete product
Returns should be sent to the following address: Construct Mall Patras, Webereistrasse 9, CH-5727, Oberkulm
GUARANTEE AND WARRANTY
- The recipient must check the received goods for completeness and correctness immediately after delivery.
- Construct Mall offers a 5-year warranty for all construction materials and supports the manufacturer’s warranty for non-construction goods”
- Construct Mall Patras confirms and supports the warranty offered by the manufacturer to end customers.
PRICES
- All prices are in Swiss francs (CHF).
SHIPMENT
- Free pickup from the warehouse
To collect the goods from the warehouse, please leave a message with the date and time at the following phone number or email:
Telephone/Whats-up: +41766732713
Email: service@constructmall.ch
- The packages are delivered by post.
- For orders over 30 units, please send them by email or fill out our contact form. Delivery costs are calculated individually depending on the distance from our warehouse. Once we have received payment for the order and the shipping costs, our partner will organize delivery to the customer the next day.
GENERAL DELIVERY CONDITIONS
- Free collection from the warehouse. Orders outside the established program can be collected by prior appointment.”
- The packages are delivered by post.
- Pallet delivery is carried out by our partners. Delivery costs are calculated individually depending on the distance from our warehouse. As soon as we have received payment for the order and the shipping costs, our partner will organize delivery the next day.